Privacy Policy
At Consumer Rights Law, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services.
Last Updated: November 5, 2025
1. Introduction
Consumer Rights Law, PLLC (“we,” “our,” or “the Firm”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website, communicate with us, or receive legal updates, including via SMS/text messages.
By using our website or providing your information, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following categories of personal information:
- Contact Information: Name, email address, phone number, and mailing address.
- Case Information: Documents, identification, or other materials submitted through our intake forms.
- Usage Information: IP address, browser type, pages visited, and referring website.
- SMS Information: When you consent to receive text messages, we collect your phone number and record of communications.
3. How We Use Your Information
We use the information we collect to:
- Evaluate potential legal claims and provide legal services.
- Communicate with you about your case or inquiry.
- Send legal updates, firm announcements, or appointment reminders (if you consent).
- Improve our website, services, and client experience.
- Comply with legal, regulatory, or ethical obligations.
We will never sell or rent your personal information.
4. How We Share Your Information
We may share your information only as necessary to:
- Provide services through secure third-party vendors (e.g., document storage, scheduling, SMS communication).
- Comply with court orders, subpoenas, or legal requirements.
- Protect our rights, clients, or the public from harm or fraud.
We do not share SMS consent or phone numbers with third parties or affiliates for marketing or promotional purposes.
5. SMS/Text Message Terms
By providing your phone number and opting in, you consent to receive text messages from Consumer Rights Law, PLLC regarding your case status, appointment reminders, or firm updates.
- Message and data rates may apply.
- Message frequency varies.
- You may opt out at any time by replying STOP.
- For help, reply HELP or contact us at info@consumerrights.law or (786) 360-7697.
Your mobile information will not be shared, sold, or transferred to any third party for marketing purposes.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access or disclosure. However, no electronic system is completely secure, and we cannot guarantee absolute protection.
7. Your Rights
You may request to access, correct, or delete personal information we maintain about you by contacting privacy@consumerrights.law. If you are a client, please note that certain records must be retained as required by The Florida Bar’s rules on client trust and record retention.
8. Cookies and Analytics
Our website may use cookies or similar technologies to analyze traffic and improve user experience. You may disable cookies through your browser settings, but certain features may not function properly.
9. Links to Other Websites
Our site may include links to third-party websites. We are not responsible for the privacy practices or content of those websites.
10. Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect information from individuals under 18 years of age.
11. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our practices, please contact us:
Consumer Rights Law, PLLC
848 Brickell Avenue, Penthouse 5-G97
Miami, FL 33131
Phone: (786) 360-7697
Email: info@consumerrights.law
13. Disclaimer
The content on this website is provided for informational purposes only and does not constitute legal advice. Visiting this site or communicating with Consumer Rights Law, PLLC through this website, text message, or email does not create an attorney–client relationship. Do not send confidential information through this site until an attorney–client relationship has been formally established in writing.